MedTech Digital Transformation Services
We're Salesforce experts, passionate about our craft. With over 200 projects delivered across SMB and Enterprise organizations, we're here to bring you seamless solutions to opportunities that help you climb to the top of your industry. Using the world's leading CRM platform, we can integrate solutions to help you communicate, update, service, sell, monitor, and more.
Each service offering of ours has been refined, tested, and reinforced over time to ensure consistency, transparency, and quality across all our engagements.
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Transforming Patient Access with Salesforce
Patient access in MedTech is complex by nature. Providers, payers, patients, and internal teams all play a role, yet the systems that support them are often disconnected.
Cloudloop brings these pieces together using Salesforce, Health Cloud, and a purpose-built prior authorization solution. We create a connected foundation that unifies patient access, approvals, provider engagement, and operational visibility.
The result is faster access to care, clearer ownership across teams, and a platform that scales as therapies, devices, and payer requirements evolve.
Provider Journeys That Support Growth
Strong provider relationships are critical to MedTech success, yet engagement is often tracked across emails, spreadsheets, and disconnected tools.
Cloudloop partners with MedTech teams, helping design an end-to-end provider journey that span identification, onboarding, training, forecasting, and ongoing engagement. All provider activity lives in one place, giving teams a complete and current view of each relationship.
This enables faster onboarding, more consistent support, and better planning for future demand.
Faster, Smarter Payer Interactions
Payer interactions are a major source of delay in patient access. Eligibility checks, prior authorizations, and appeals are often slowed by manual handoffs, inconsistent requirements, and unstructured inputs like faxes and phone calls.
Cloudloop streamlines this process by automating eligibility verification, applying payer-specific rules, and tracking authorization status in one place. Intelligent document and call processing extracts key information automatically and keeps cases moving without manual rework.
The result is shorter turnaround times, fewer stalled approvals, and teams that spend less time chasing paperwork and more time supporting providers and patients.
A Patient Journey Built Around Clarity and Trust
For patients, lack of visibility can be as stressful as the treatment itself. Unclear timelines and missed updates create confusion and anxiety.
Cloudloop designs automated patient journeys that keep patients informed at every stage of care. Communications are personalized, timed appropriately, and delivered through preferred channels while respecting consent and preferences.
Patients know what to expect, teams see fewer inbound status inquiries, and communication feels coordinated rather than reactive.
Prior Authorization Portals with Built-In Visibility
Prior authorization is often managed through email threads and attachments that offer little visibility to providers or internal teams.
Cloudloop builds digital prior authorization portals that centralize submissions, documentation requirements, and real-time status tracking. Providers and internal teams work from the same source of truth.
This shared visibility reduces rework, accelerates approvals, and helps more patients move forward with care sooner.
Don't Just Take Our Word For It
We pride ourselves in being able to deliver world-class customer service and expert knowledge to our clients; but don’t just take our word for it. Here’s what some of our recent clients are saying about us…
Ben Austin
Chief Financial Officer at SPR Therapeutics“Cloudloop is the ideal implementation partner. Some of my scores were not 10 stars only because of the unique aspect of our project which included ERP, QMS, and CRM solutions implemented at one time...”
Amardeep Manhas
Chief Technical Officer at Field Trip Health“Cloudloop did a great job of understanding our implementation requirements, prepared and planned diligently before beginning work, and completed the project on schedule. The entire team was very diligent and communicated clearly throughout the process...”
Desmond Hirson
COO at Moleculight“Seeing all six of our AWS instances consolidated under one, top-down, hierarchical, and pre-configured organizational page was a true 'a-ha!' moment. Cloudloop not only demystified our platform but also showed us clear cost savings, proving their value across departments. Their collaborative approach, involving our teams every step of the way, was instrumental in our success.”
